Robert Erben

"After much shopping around, this was by far the best company I spoke with. The agent, James, was thorough and patient. He is knowledgeable, always available, and made me feel extremely comfortable throughout the process. It was apparent he put a lot of care into building our policy so that it meets our needs. I mostly appreciated how he was able to handle all of our policies and I wasn't shuttled between multiple departments. Six stars!"

"Working with James Dalton has been an absolute pleasure. He was very courteous and quick with answering any questions I had as we discussed the policies that I needed. I am extremely satisfied and happy that the process was quick and thorough! Would definitely recommend working with these folks!!"

"Kaley Wilson was very professional in her interactions with me to set up insurance. She answered my questions effectively; shared the information in a timely manner that I requested and followed through with all the administrative work needed to get me covered. Thank you!"

"I have been through a few different insurance companies in the past and Robert and his staff are so far above and beyond any I have ever used. Specifically Kaley and everything she has done for my wife and I. I called their office at about 11:00 am and by 2:00 pm she not only had a quote - but had options and fully explained everything on the list. She goes above and beyond and does amazing work and cannot stress how fabulous she is. Thank you for the hard work, I will continue to use them for all insurance needs for the foreseeable future."

"State Farm is a wonderful insurance company and this agency top notch. They have excellent customer service skills and made me feel so comfortable with the insurance I was purchasing. They took the time to explain each policy and what it included. Recommending to family and friends!"

"I had a rather difficult situation with my former auto insurance company and I felt that they were charging me too much money. I called State Farm and spoke with Denise, who was able to save me money by combining my auto policies with my Homeowner's Insurance. It was an easy process and she was super friendly and helpful! I would highly recommend them to anyone who is dissatisfied with their current insurance carrier and is looking to save money."

"My husband and I have had a great time working with Robert Erben's Firm. From working with Allen to Dana everyone has been very helpful. It has never felt like they are trying to sell me anything and are always attentive to questions that we have regarding our multiple policies with them. I would definitely recommend working with their office."

"Switched to State Farm earlier this year to insure a self-converted van, which I thought would be a fairly simple process. However, it's been anything but easy. Despite signing up for monthly auto payments, my bills have been all over the place, with State Farm repeatedly either over- or under-charging me. The straw that broke the camel's back, however, was when they canceled my (separate) motorcycle coverage with no warning or explanation, leaving me without coverage without so much as a phone call. After explaining repeatedly that I prefer digital communication while traveling, I came home to six (!) letters in the mail from the past month, from mismatched bills to the two letters explaining my bike coverage was null and void (again, why?). In the midst of all this, I was asked on multiple occasions to provide photos of the interior and exterior of the van (I had already sent *plenty* when I built it out detailing every angle and feature), and I had to pay out of pocket two months into my contract to get a new windshield despite being told I was covered (I was later reimbursed, but was told the policy STILL had not fully gone through at that point). All in all, very unprofessional and a severe lack of communication across the board. My advice: if you have a van, go elsewhere. Literally...anywhere else."

"Good service and well explained to a first-time customer! This was my first time purchasing renter’s insurance and Wes was very helpful in letting me know exactly what I was getting with this policy. He took the time to answer each of my questions and I felt very confident in my policy by the end of it. Thank you Wes and thank you State Farm!"