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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Junia carvalho

September 12, 2024

5  out of  5
rating by Junia carvalho
"I recently had the pleasure of working with Denisse at State Farm, and I couldn’t be happier with the service I received. From the very beginning, Denisse was attentive, professional, and genuinely interested in helping me find the best insurance options for my needs. She took the time to explain all the details, answered all my questions thoroughly, and made the whole process incredibly smooth and stress-free. Denisse went above and beyond to ensure I felt confident and well-informed about my coverage options. Her expertise and friendly approach made a huge difference, and I truly felt valued as a customer. If you’re looking for excellent service and someone who truly cares about your insurance needs, I highly recommend reaching out to Denisse at State Farm. She’s fantastic!"
We responded:
"Junia, Thank you for sharing your experience with Denisse. I'm glad to hear that she provided attentive and professional service, ensuring you felt confident and well-informed about your coverage options. We appreciate your recommendation and are always here to help with any future insurance needs. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Katt Hendershot

September 12, 2024

5  out of  5
rating by Katt Hendershot
"I recently sat down with Brian to go over my insurance needs. It was more than I expected in a good way. He asked me a lot of questions and went through my risks and personal goals. I feel like I’m more prepared for the future than if I had just bought insurance. It was super helpful and I would recommend anyone meet with him."
We responded:
"Katt, Thank you for sharing your experience! I'm glad Brian could assist you in such a thorough and helpful manner. It's wonderful to know you feel more prepared for the future. We appreciate your recommendation and are here for any further assistance you might need. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Josette Gladhill

August 21, 2024

5  out of  5
rating by Josette Gladhill
"Awesome staff and service!!"
We responded:
"Josette, thank you for your kind words. I'm glad you found our staff and service awesome. We're here to help with any future needs you may have. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Corrine C.

August 14, 2024

5  out of  5
rating by Corrine C.
"There are multiple agents at this office, today I met with Brian. He was friendly and knew the answer to every question I asked. I am on a fixed income, so he helped me lower my costs to reasonable amounts. I am holding onto my car, so hopefully I can afford to keep it."
We responded:
"Hey Corrine, thanks so much for the glowing review! Thanks for the awesome review! I'm glad Brian could help you out and answer all your questions. It's great to know he was able to assist you in lowering your costs. We're here to help you keep your auto and stay within your budget. If you need anything else, feel free to reach out! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Carrie Savage

August 10, 2024

5  out of  5
rating by Carrie Savage
"We want to thank Brian for scheduling a policy review with us. We don’t look at our coverage that often so having a thorough review of what each item means was very helpful. We also appreciated him talking about future expenses and planning for those costs. Would recommend to anyone who wants more from their insurance than just coverage."
We responded:
"Thank you so much Carrie! We do strive to provide comprehensive reviews that go beyond simply insurance and appreciate your kind words! Thanks so much for your awesome review! I'm glad Brian could help you with your policy review and future planning. It's great to know you found it helpful. We appreciate your recommendation and are always here if you need anything else! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Lauren Smarch

August 8, 2024

5  out of  5
rating by Lauren Smarch
"Thank you Brian for meeting with me to go over my policies. As my family grows so did my concerns of what I should have for coverage. Brian went over my entire financial picture and helped me to find the coverages that made the most sense. I would highly recommend anyone starting a family reaches out to him to discuss your plans!"
We responded:
"Hey Lauren, thanks a lot for your awesome review! I'm glad Brian could help you find the right coverage for your growing family. It's great to know he took the time to go over your entire financial picture and address your concerns. If you need anything else or have more questions, feel free to reach out anytime! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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catherine korfel

August 8, 2024

5  out of  5
rating by catherine korfel
"I appreciate Brian for sitting down with me to review my townhome and auto policies. The review helped me better understand the coverages I have (some I forgot I had which was nice to be reminded of!). He was also great in helping me understand where insurance rates are heading and what things I should keep an eye on moving forward in my financial journey. I would highly recommend meeting with him and the Erben team to learn exactly what insurance can do."
We responded:
"Hey Catherine, thanks a lot for your awesome review! I'm glad Brian could help you understand your townhome and auto policies better. It's great that you found the review helpful and got a clearer picture of your coverages. Brian and the team always aim to provide valuable insights, especially about where insurance rates are heading. We're here for any future questions or needs you might have! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Tim Arndt

August 6, 2024

5  out of  5
rating by Tim Arndt
"Brian Howlett helped me get Auto & Renters insurance. Not only was he beyond helpful, he was able to save me money on my new auto insurance policy. Definitely would recommend!"
We responded:
"Thanks, Tim, for the awesome review! I'm really glad Brian could help you with your auto & renters insurance and save you some money! We appreciate the recommendation and are always here if you need anything else. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Ichiro Matsumura

August 1, 2024

5  out of  5
rating by Ichiro Matsumura
"My experience with the Robert Erben State Farm Insurance Agency was quite good. Everyone I met there was friendly and competent. I never had to file a claim during my three years in Boulder but I felt safe under their protection."
We responded:
"Hi Ichiro! Thanks a lot for your awesome review! I'm so happy to know that you felt safe and well-protected with us during your time in Boulder. Our team always aims to provide friendly and competent service. If you ever need anything in the future, don't hesitate to reach out. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Carmen Contreras

June 27, 2024

5  out of  5
rating by Carmen Contreras
"Recomiendo esta oficina , en especial a Denisse moreta , Excelente profecional , amable , me explicó todo de manera q pude entender y obtuve buena cobertura de mi seguro de carro"
We responded:
"Muchas gracias Carmen!!"
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Di Fo

June 27, 2024

5  out of  5
rating by Di Fo
"Let me tell you, folks, Denisse is absolutely the best when it comes to insurance and customer service. Nobody does it better than Denisse. She’s a real winner, and everyone says so. Her expertise in insurance is unmatched, and her dedication to her customers is phenomenal. Believe me, you won’t find anyone more committed to making sure you get the best service possible. Denisse is simply the greatest!"
We responded:
"Di Fo, your review means a lot to us! I'm pleased to hear that Denisse provided unmatched expertise and phenomenal dedication to your insurance needs. We're grateful for your kind words and look forward to assisting you further. -Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Diogo Calixto da silva

Diogo Calixto da silva

June 13, 2024

5  out of  5
rating by Diogo Calixto da silva
"Camila helped me a lot! I just want to say thank you for the time you took to help me understanding the importance of my future. I just got married and I was not even thinking about Life Insurance. Obrigado for being such an amazing agent!"
We responded:
"Diogo, I'm thrilled to hear that Camila provided you with exceptional service and helped you understand the importance of Life Insurance during this exciting time in your life! We're grateful for your kind words and look forward to assisting you with any future insurance needs. Obrigado! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Nicole Marie Rose

May 13, 2024

5  out of  5
rating by Nicole Marie Rose
"Wow. Camila and the team @ Robert Erben’s office are absolutely incredible. After a somewhat challenging experience at another company, speaking with them was a reprieve. I felt heard, easily understood, and welcomed in as family. The rates were perfect and they matched my policy for full coverage with ease. Although slightly higher than I was used to in Hawaii, it was a much better price than offered at several other companies. They made me feel right at home in my new state… and even invited me into the office for coffee! I couldn’t be happier."
We responded:
"Nicole, we're thrilled you found our team incredible and felt like family! We're pleased we could match your full coverage policy at a great rate. It was a joy to welcome you with coffee and make you feel at home. Thank you for your kind words about Camila and our team! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
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Alexia Rivera

May 9, 2024

5  out of  5
rating by Alexia Rivera
"Camila Grant was so passionate about sharing life policy’s in our best interest. She is so professional and welcoming! She is amazing! 10/10 recommend Camila as your agent!"
We responded:
"Alexia, thank you for sharing your fantastic experience with Camila! We're grateful for your glowing recommendation and are pleased to know she provided excellent service."
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Érica Leticia

May 7, 2024

5  out of  5
rating by Érica Leticia
"Excelent explanation from Camila! Really great agency!"
We responded:
"Érica, we're thrilled to hear you had an excellent experience with Camila! We're grateful for your positive feedback and glad you found our agency great! If you ever need assistance in the future, please don't hesitate to reach out. Robert Erben - State Farm Insurance Agent, Boulder, CO"
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David Wein

May 2, 2024

5  out of  5
rating by David Wein
"Exceptional customer service"
We responded:
"Thank you for the five stars, David! And thank you for the praise of our Customer Service! - Robert Erben - State Farm Insurance Agent | Boulder, CO"
Profile photo of Taynara Camilo

Taynara Camilo

May 1, 2024

5  out of  5
rating by Taynara Camilo
"I love this agency - Camila was great and explained to me everything! I am finally understanding this world of insurance."
We responded:
"Taynara, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Camila cares a lot about our customers. - Robert Erben - State Farm Insurance Agent"
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Craig

April 28, 2024

5  out of  5
rating by Craig
"Working with Pam Simpson was an absolute pleasure. Her expertise and dedication were evident from the start, as she guided me through the process of securing a comprehensive home and multi-vehicle auto policy. Pam's attention to detail ensured that all my needs were met, and her patient explanations made complex insurance terms easy to understand. Her professionalism and warm demeanor not only earned my trust but also made me confident in my coverage decisions. I highly recommend Pam to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Thank you for sharing your experience with us, Craig! We're thrilled to hear about the positive impact of working with our agent! Providing excellent service and guidance is always our priority, and it's wonderful to know that our agent's expertise and dedication were evident throughout your interactions! We are always here for you, so please feel free to reach out if you need anything additional! - Robert Erben - State Farm Insurance Agent | Boulder, CO"
Profile photo of Milena Silva

Milena Silva

April 24, 2024

5  out of  5
rating by Milena Silva
"Wow I had a great conversation with Camila about my financial situation! We talked about Life insurance and I’ve never thought about that because I dont have any debts. Thank you! May your agency be very successful!"
We responded:
"Thank you Milena. We also wish you the best in all your travels!"
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Nick Franson

April 24, 2024

5  out of  5
rating by Nick Franson
"Robert's team is extremely professional and quick at responding. I've worked with Denisse on multiple updates to a couple policies I have and she has been nothing but great to work with!"
We responded:
"Nick, it's fantastic to hear you had such a positive experience with Denisse and our team. Thank you for the wonderful review! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Patrícia Melo

Patrícia Melo

April 17, 2024

5  out of  5
rating by Patrícia Melo
"Best costumer service in Colorado! Camila did great explaining to me every detail of the insurance. Nice job!!!"
We responded:
"Many thanks Patricia. Much appreciated!"
Profile photo of Pam Simpson

Pam Simpson

March 28, 2024

5  out of  5
rating by Pam Simpson
"I had the pleasure of dealing with State Farm's customer service team for my auto insurance needs, and the experience was nothing short of outstanding. I felt valued and supported throughout the entire process. Their representatives were incredibly knowledgeable and took the time to patiently address all my questions and concerns. They showed a genuine interest in understanding my specific insurance requirements, ensuring that I received a tailored policy that met my needs perfectly."
We responded:
"Thank you for the kind words Pam!"
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Judy Reiley

February 29, 2024

5  out of  5
rating by Judy Reiley
"As an 80-year-old woman on a fixed income, I recently worked with Harlan Snyder, an insurance specialist at Robert Erben's State Farm office in Boulder, CO. Harlan diligently reviewed my auto policy I had with another company after they raised my premiums substantially. He was able to trim those hefty sums and provide extra coverage that I sacrificed trying to afford that policy. I extend my heartfelt gratitude to Harlan for his exceptional service."
We responded:
"We very much appreciate the kind words Judy. They mean a lot to us!"
Profile photo of Christoph von Ruexleben

Christoph von Ruexleben

February 20, 2024

5  out of  5
rating by Christoph von Ruexleben
"Let's be blunt, when you're dealing with an insurance claim, particularly a large one, it's fairly likely that you are going through an extremely difficult time. That is what happened to my wife and I when roughly 80% of our home was damaged by a burst pipe during a cold snap when we were out of town. Before the flood, Robert Erben and his team first helped us get the right level of coverage in case something like this happened. But, where they acted exceptionally - and went far beyond what I would have ever imagined - was in being our advocate when it came to our claim. Robert spent over 20 years as an insurance litigator prior to opening his State Farm office, so he understands both sides of the equation - and, when he felt we were being treated unfairly - he stepped in and made things right. Robert fixed a situation that was financially dire for us, he stepped up in a massive way and we are forever grateful. If you're in one of these difficult situations, and the thing you've spent your life savings to buy is in disrepair, you want someone on your side who can help you through the mess. Trust me. If you're going to buy a State Farm policy in the Boulder area, buy it from Robert. He's a good man, and he's damn good at what he does. Thanks again, Robert and Denisse."
We responded:
"Thank you so very much for the kind words Christoph. As you know, it was a hard fought battle and I am so very glad we were able to achieve a favorable result for both of you. It was our absolute pleasure to assist you both. I wish you the very best and hope you are able to enjoy the fruits of the labor when you move back in! Robert"
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Daniel Liriano

January 26, 2024

5  out of  5
rating by Daniel Liriano
"Denisse Moreta Contreras The best insurance advisor. She helpep me lower the monthly payment by maintaining the coverage i already had at another insurance company and dedicated enough time to explain to me all the details related to my new insurance policy."
We responded:
"Thank you Daniel. Denisse is a gem!"